FAQs

How do I get a quote?

You can request a quote directly on our website using our instant quote form, or you can contact us by phone or email for a personalized estimate.

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Do I need to be home during the cleaning?

No. Many of our clients provide entry instructions so we can clean while they are away. We are happy to work with whatever arrangement is most comfortable for you.

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Do you bring your own cleaning supplies?

Yes. We bring professional cleaning supplies and equipment to every job unless you prefer that we use specific products provided by you.

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How long does a cleaning take?

Cleaning times vary depending on the size of the home, its condition, and the services requested. Smaller homes may take a couple hours, while larger or deep cleans may take longer.

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Do you offer recurring cleaning services?

Yes! We offer weekly, biweekly, and monthly cleaning services for homeowners who want to keep their home consistently clean.

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What if I need to reschedule or cancel?

We understand that schedules change. Please contact us as soon as possible if you need to reschedule your cleaning so we can work with you to find another available time.

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What if I’m not satisfied with the cleaning?

Customer satisfaction is extremely important to us. If something was missed, please let us know and we will do our best to make it right.

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Do you offer add-on services?

Yes! Optional add-on services include things like interior fridge cleaning, interior oven cleaning, interior window cleaning, interior cabinet cleaning, and baseboard scrubbing.

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What areas do you serve?

We proudly serve homes and vacation rentals throughout Southwest Michigan and surrounding communities. Visit our Service Area page to see the full list of towns we service.

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Do you clean vacation rentals or Airbnb properties?

Yes. We provide reliable Airbnb and vacation rental cleaning services including turnover cleaning, restocking, and property resets between guests.

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Can I request special cleaning instructions?

Absolutely. Every home is different, and we are happy to accommodate reasonable special requests whenever possible.

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Are your quotes guaranteed?

Quotes are estimates based on the information provided about your home. Final pricing may vary depending on the home’s size, condition, and any additional services requested.

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Do you offer one-time deep cleans?

Yes. We offer one-time deep cleaning services for homes that need extra attention, as well as move-in/move-out cleaning and post-construction cleaning.

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Who owns Lakeside Cleaning Crew?

Lakeside Cleaning Crew is a locally owned small business built on family values. The company was inspired by my grandfather’s lifelong dream of running a cleaning business. Today, that dream continues as I serve our community while raising my family and building something my grandparents would be proud of.